MM
Michael M
1 reviews | Active since Mar 2025
20 Mar 2025, 16:28
Very unexpected poor service
I cannot recommend anyone to these guys, they haven't been able to return my calls for a while, i only get sms notifications that says they will get back to me within 5 working days, i have called them so many times, all i get is excuses that they cannot transfer my calls to the relevant manager on duty, thought i was a client to them but i was wrong, i had a problem in 2021,they couldn't help me out, Last year 17 August i got a problem, they can't help. Me again after so many that I've been paying dem never bounced a single debit order, i tjink they are no good
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Replies (2)
Clientele Legal's replyOfficial
24 Mar 2025, 07:58Dear Michael john M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply24 Mar 2025, 07:58
Official
Dear Michael john M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
05 Apr 2025, 12:36Dear Michael M, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times. We note your concerns regarding feedback and our claim processes, and apologize for any inconvenience caused. We confirm that we have advised you on a way forward regarding your matter and shall continue assisting you accordingly. Should you wish to discuss your matter further, please contact us directly. Regards, C. Fick Complaints Case Manager
Clientele Legal's reply05 Apr 2025, 12:36
Official
Dear Michael M, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance at all times. We note your concerns regarding feedback and our claim processes, and apologize for any inconvenience caused. We confirm that we have advised you on a way forward regarding your matter and shall continue assisting you accordingly. Should you wish to discuss your matter further, please contact us directly. Regards, C. Fick Complaints Case Manager