1 reviews | Active since Jan 2017
Very bad service from clientele
I am very disappointed with clientele legal. So I called them after receiving a letter from my son school lawyers n I thought since I have been paying 4 almost 5 years. My legal team would come through for me. I was told a lawyer would get back to me in 48 hours. It's almost 7 days and no call. In the mean time the lawyers from the school are harassing me. What good is it to continue when all they r good at is just advertise on TV and when it comes 2 really helping. Nothing. I am really disappointed with your so Called lawyers and they will probably send another sms saying they can't get hold of me but no miss call
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We thank you for bringing this matter to our attention and allowing us the opportunity to address your concerns with you today.
As discussed, we have not had the opportunity to address your matter prior to today as you have been unreachable upon our attempt to contact you within 48 hours of you having reported this matter to us.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with this matter. We have advised you about the way forward and shall keep you abreast of all further developments made.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.
Regards,
Ahtiyya Ebrahim
Supervisor
Clientèle Legal
We thank you for bringing this matter to our attention and allowing us the opportunity to address your concerns with you today.
As discussed, we have not had the opportunity to address your matter prior to today as you have been unreachable upon our attempt to contact you within 48 hours of you having reported this matter to us.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with this matter. We have advised you about the way forward and shall keep you abreast of all further developments made.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you need anything further.
Regards,
Ahtiyya Ebrahim
Supervisor
Clientèle Legal