JR
Johan R

1 reviews | Active since Aug 2013

03 Dec 2017, 10:11

Vehicle claim - Waiting 6 years

I am frustrated by the poor service of Clientele Legal to finalise my six (6)years claim against E.M Motors.

Their staff changes like napkins and external lawyers had also changed? Their internal ombudsman already reimbursed monthly payments but still no outcome after AA reports & evidence as requested was handed to them in person.

Please dont be fooled by adverts on television its not the experience l've had to endure. Dont tell me you cant find the respondent l found them in 5 minutes by doing a google search.

Dont come with excuses that a civil matter may take longer than usual, if l dont get feedback. The respondent lawyers withdraws their case time & time again just to buy time for a new one to be appointed with tve same old tactics.

How do l recoup my losses for years as a result of *********** lawyers?

0
Replies (2)
Clientele Legal
Clientele Legal's reply04 Dec 2017, 08:18
Official

Thank you for raising your concerns with us.

Your matter has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Clientele Legal
Clientele Legal's reply05 Dec 2017, 08:54
Official

Thank you for bringing this matter to our attention.

We do understand your frustration in this matter. We have advised you why your matter has been postponed to 5 February 2018 and that this decision was made by the Magistrate who presided over the pre-trial. Furthermore, we confirm that the attorney is proceeding with the application to compel the opposing party to serve and file their discovery papers.

We would like to assure you of our undertaking and commitment to assist you with this matter and that we shall keep you abreast of all further developments made.

Regards

Tanya Jooste
Legal Advisor - 2IC
Clientèle Legal