BS
Bongani S

1 reviews | Active since Jan 2017

03 Oct 2022, 11:20

Useless to join

I paying client I've call for the assistance regarding my car that was damaged at car dealer when I sent it for service from may until this day no help at all my car still with dent.

0
Replies (2)
Clientele Legal
Clientele Legal's reply03 Oct 2022, 13:48
Official
Dear Bongani S 
We confirm receipt of the concerns raised.
      
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
      
Yours sincerely,
Shanitha Hanuman
Clientele Legal    
Clientele Legal
Clientele Legal's reply11 Oct 2022, 16:28
Official
“Dear Bongani S,
 We would like to thank you for allowing us the opportunity to attend to your concerns raised.
 We confirm having discussed your matter. We will be providing you with assistance in accordance with your Policy Terms and Conditions, however, we have also requested further documents from you and will revert after receiving same. At Clientele Legal, we are committed to ensuring a positive customer experience. Please contact us directly should you have any queries in the future. Regards, 

 Bernardus van der MerweComplaints Case Manager”