MC
Meagen C
1 reviews | Active since Aug 2020
03 Nov 2022, 18:06
Useless "lawyers"
If I could rate them a zero star I will. Paid for over a year. I had a massive law dispute involving a lot of money. Their advice to me was that they can't take on the case and they were so uninformed about the law it was pathetic. They should never even offer legal cover to anyone. Don't take legal cover from them period. I lost over a years worth of premiums and almost R100k due to them and then when I phone to cancel then they say they want to assist and sort my case out and told me that "I" should have phoned them sooner!!!! Why didn't they follow up as my lawyer after months of no response! Useless Clientele.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
04 Nov 2022, 10:10Dear Meagen C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply04 Nov 2022, 10:10
Official
Dear Meagen C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
10 Nov 2022, 10:17Dear Meagen Chetty,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically.
We do understand your frustration but would like to assure you that we would like to give you accurate and professional assistance to ensure that your interests are protected.
Please contact us directly should you have any queries in future.
Regards,
Alfred Vuso
Complaints Case Manager”
Clientele Legal's reply10 Nov 2022, 10:17
Official
Dear Meagen Chetty,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically.
We do understand your frustration but would like to assure you that we would like to give you accurate and professional assistance to ensure that your interests are protected.
Please contact us directly should you have any queries in future.
Regards,
Alfred Vuso
Complaints Case Manager”
Clientele Legal's replyOfficial
10 Nov 2022, 10:19Dear Meagen Chetty,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically.
We do understand your frustration but would like to assure you that we would like to give you accurate and professional assistance to ensure that your interests are protected.
Please contact us directly should you have any queries in future.
Regards,
Alfred Vuso
Complaints Case Manager”
Clientele Legal's reply10 Nov 2022, 10:19
Official
Dear Meagen Chetty,
We thank you for escalating your complaint to us.
Unfortunately, we have not had the opportunity to address your concerns as we cannot get through to you telephonically.
We do understand your frustration but would like to assure you that we would like to give you accurate and professional assistance to ensure that your interests are protected.
Please contact us directly should you have any queries in future.
Regards,
Alfred Vuso
Complaints Case Manager”