NP
Nathan P
1 reviews | Active since Sept 2012
07 Nov 2019, 11:54
Useless - Inept & a complete waste of money
This company is pathetic and doesn't live up to its promises - They are completely useless and a complete waste of money. I cannot believe I spoke well of them & referred People to their business - They are going to be in for a huge surprise the day they need help.
I hate Clientele Legal and all affiliated products.
Helpful (0)
Replies (4)0
Replies (4)
Clientele Legal's replyOfficial
07 Nov 2019, 12:01Dear Nathan P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply07 Nov 2019, 12:01
Official
Dear Nathan P
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
08 Nov 2019, 17:11 Dear Nathan P
We thank you for escalating your complaint to us. Unfortunately, we have not had the opportunity to address your concerns at this stage.
We understand your frustration and as agreed and discussed with you telephonically, we will contact you at a later stage to address your concerns.
At Clientele Legal, we are committed to ensuring a positive customer experience. Should you wish to discuss your matter in further detail, please contact us directly.
Yours sincerely,
Yours sincerely,
Omphile Mopeloa
Complaints Case Manager
Clientèle Legal
Complaints Case Manager
Clientèle Legal
Clientele Legal's reply08 Nov 2019, 17:11
Official
Dear Nathan P
We thank you for escalating your complaint to us. Unfortunately, we have not had the opportunity to address your concerns at this stage.
We understand your frustration and as agreed and discussed with you telephonically, we will contact you at a later stage to address your concerns.
At Clientele Legal, we are committed to ensuring a positive customer experience. Should you wish to discuss your matter in further detail, please contact us directly.
Yours sincerely,
Yours sincerely,
Omphile Mopeloa
Complaints Case Manager
Clientèle Legal
Complaints Case Manager
Clientèle Legal
Clientele Legal's replyOfficial
13 Nov 2019, 16:01“Dear Nathan P”,
We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint.
We do understand your frustration but would like to ensure you that this legal plan, allows you to be rest assured, knowing that you are protected by superior legal services. We are committed to assisting you with this matter further, within the terms and conditions of your legal policy.
We confirm having discussed your matters as well as having further advised you therein. We have also requested Information from you and look forward to hearing from you at your earliest convenience.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you have any further concerns.
Yours sincerely,
Omphile Mopeloa
Complaints Case Manager
Clientèle Legal
Complaints Case Manager
Clientèle Legal
Clientele Legal's reply13 Nov 2019, 16:01
Official
“Dear Nathan P”,
We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint.
We do understand your frustration but would like to ensure you that this legal plan, allows you to be rest assured, knowing that you are protected by superior legal services. We are committed to assisting you with this matter further, within the terms and conditions of your legal policy.
We confirm having discussed your matters as well as having further advised you therein. We have also requested Information from you and look forward to hearing from you at your earliest convenience.
At Clientele legal, we are committed to ensuring a seamless customer experience, so please do not hesitate to contact us on *** or email us at *** should you have any further concerns.
Yours sincerely,
Omphile Mopeloa
Complaints Case Manager
Clientèle Legal
Complaints Case Manager
Clientèle Legal
NP
Nathan P's updateReviewer Update
28 Nov 2019, 09:31Good Morning Clientele,
Apologies for the delayed response.
I wish to say a Special Thank You to Ompile from Clientele Legal - You are a Super Star & I appreciate the effort You put in to apply resolution to My issues with Clientele. This is the kind of service I expect from Clientele Legal and I am happy to continue My relationship with Clientele - I wish You all the best for the year ahead & may the Ompile's of this World be in Abundance.
Kind Regards,
Nathan Peters
Apologies for the delayed response.
I wish to say a Special Thank You to Ompile from Clientele Legal - You are a Super Star & I appreciate the effort You put in to apply resolution to My issues with Clientele. This is the kind of service I expect from Clientele Legal and I am happy to continue My relationship with Clientele - I wish You all the best for the year ahead & may the Ompile's of this World be in Abundance.
Kind Regards,
Nathan Peters
NP
Nathan P's update28 Nov 2019, 09:31
Reviewer Update
Good Morning Clientele,
Apologies for the delayed response.
I wish to say a Special Thank You to Ompile from Clientele Legal - You are a Super Star & I appreciate the effort You put in to apply resolution to My issues with Clientele. This is the kind of service I expect from Clientele Legal and I am happy to continue My relationship with Clientele - I wish You all the best for the year ahead & may the Ompile's of this World be in Abundance.
Kind Regards,
Nathan Peters
Apologies for the delayed response.
I wish to say a Special Thank You to Ompile from Clientele Legal - You are a Super Star & I appreciate the effort You put in to apply resolution to My issues with Clientele. This is the kind of service I expect from Clientele Legal and I am happy to continue My relationship with Clientele - I wish You all the best for the year ahead & may the Ompile's of this World be in Abundance.
Kind Regards,
Nathan Peters