pK
promise K
1 reviews | Active since Jan 2015
22 Nov 2019, 10:52
Useless consultants in clientele
I joined clientele legal and told the consultants when to deduct the money but always they deduct on the wrong date, which is really an inconvenience and it's unfair as I ve told them to fix it but they do not fix
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Replies (2)
Clientele Legal's replyOfficial
25 Nov 2019, 08:38Dear promise K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply25 Nov 2019, 08:38
Official
Dear promise K,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's replyOfficial
09 Dec 2019, 09:00Dear promise K,
We confirm that our Compliance Department has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. The correct debit date has been captured and you have been removed from the early tracking system. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Compliance Department
We confirm that our Compliance Department has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. The correct debit date has been captured and you have been removed from the early tracking system. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Compliance Department
Clientele Legal's reply09 Dec 2019, 09:00
Official
Dear promise K,
We confirm that our Compliance Department has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. The correct debit date has been captured and you have been removed from the early tracking system. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Compliance Department
We confirm that our Compliance Department has investigated the contents of your complaint and Millicent Maswanganyi has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. The correct debit date has been captured and you have been removed from the early tracking system. Should you require further assistance please do not hesitate to contact us again. Kind Regards,Compliance Department