MS
Marc S

1 reviews | Active since Aug 2021

27 Aug 2021, 05:40

Useless clientele

I was a client of clientele legal as I just canceled my contract with them, they are not helpful at all and just care about taking your money, I asked for assistance on a matter and they could not assist me they rather sent me contact details where I can complain wat is the use of a lawyer if u have to fight your own battles?? I have sent a email asking for assistance for the matter and still up until today Noone has come back to me. I'm disgusted by the professionalism of tge lawyers by clientele I have been referred to scorpion as they are more hands on and respond to their clients immediately I would recommend scorpion over clientele legal anyday, aswell after I cancel Lee with clientele they still proceeded to take the debit order from my bavk account just shows u wat their goal is. Be careful who u chose to represent you!!

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Replies (2)
Clientele Legal
Clientele Legal's reply27 Aug 2021, 12:02
Official
Dear Marc S,

We confirm receipt of the concerns raised. 

Your query has been escalated to the relevant department for investigation.

Yours sincerely,

Judith Mboweni
Clientele Legal 
Clientele Legal
Clientele Legal's reply03 Sept 2021, 07:02
Official
Dear Marc S,   We confirm that we made contact with you to provide feedback regarding the concerns raised.  As per our telephonic discussion, we have confirmed that the policy has been cancelled and explained our billings process when cancelling the policy.    It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client.  We trust you find this in order, however should you require any further assistance please feel free to contact us again.  Yours sincerely,  Lindiwe Mabizela Clientele Legal