1 reviews | Active since Nov 2016
Useless
It has been months since I have been waiting for a simple letter of demand. They always say sent documents which I sent and this people never call you to update you. I always have to make a follow up. My, "legal advisor" is never available which had me thinking I'm paying robots. This policy has never assisted me in any of all my 3 claims. They don't take their clients serious but their premiums keep on increasing. They always give you reasons not to cover u up.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Best regards,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Best regards,
Thank you for bringing these matters to our attention and allowing us to address and resolve your concerns with you today.
Unfortunately, two of your matters fall outside the ambit of your Legal Policy and regrettably, you are therefore entitled to limited assistance therein from our office. We confirm having rendered legal assistance on the one matter and we are rendering assistance in the other matter. We shall keep you abreast of all further developments made.
In light of your third matter, we await the documentation we requested from you as discussed. Once we receive the documents, we will be able to assess your claim further and provide you detailed feedback with regards to cover and the way forward.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with the matters within the ambit of your Legal Policy.
At Clientele Legal, we are committed to ensuring a positive experience. Please contact us on *** or email us at *** should you have any queries in future.
Kind regards,
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal
Best regards,
Thank you for bringing these matters to our attention and allowing us to address and resolve your concerns with you today.
Unfortunately, two of your matters fall outside the ambit of your Legal Policy and regrettably, you are therefore entitled to limited assistance therein from our office. We confirm having rendered legal assistance on the one matter and we are rendering assistance in the other matter. We shall keep you abreast of all further developments made.
In light of your third matter, we await the documentation we requested from you as discussed. Once we receive the documents, we will be able to assess your claim further and provide you detailed feedback with regards to cover and the way forward.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with the matters within the ambit of your Legal Policy.
At Clientele Legal, we are committed to ensuring a positive experience. Please contact us on *** or email us at *** should you have any queries in future.
Kind regards,
Bernardus Van der Merwe
Legal Advisor - 2IC
Clientèle Legal
Best regards,