1 reviews | Active since Oct 2010
Unsolicited Marketing Spam
I am not sure where Clientele got my information from, because I've never had any insurance products with them, and never contacted them for any quotes. Regardless of this, I get sms's and phone calls marketing various products and policies to me. I rep**** "STOP" so many times I can't even count any more, but the torture still continues. PLEASE STOP sending me endless streams of your unwanted and unsolicited spam. And please stop calling me. NO means NO. It has never meant anything else. PLEASE just STOP. You are violating the Consumer Protection Act. if you contact me one more time, I will lodge a complaint with the Consumer Protector directly.
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
This email is in connection to the Hellopeter complaint we received regarding the SPAM SMS’s you have been receiving from Clientele.
We have attempted to contact you on the 15/05/2018 and 16/05/2018 on the provided cell phone number to discuss and address your complaint, unfortunately with no success.
It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have also removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist
Thank you for raising your concerns with us.
This email is in connection to the Hellopeter complaint we received regarding the SPAM SMS’s you have been receiving from Clientele.
We have attempted to contact you on the 15/05/2018 and 16/05/2018 on the provided cell phone number to discuss and address your complaint, unfortunately with no success.
It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.
As per your request we have also removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.
We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Siphesihle Rodolo
Service Recovery Specialist