Unsatisfactory service from clientele

<p>Clientele assisted me with the following case P ********** , I called clientele to update my banking details early this year . I was told my banking details have been updated , but strangely I am told I cannot be assisted because I missed two premiums for february and march,strangely clientele was able to deduct for my other policies on both months . My matter is at the final stage of issuing summons,and I being told I vhave to find an attorney and pay from my pocket. I have being with clientele for as long time and such has never happen . This is dissapointing</p>