Unsatisfactory and misleading
<p>Ive been with clientele for plus minus two to three years and for all the time ive needed their assiatance i got nothing but bad assistance and service. Their TV ads tells you that you have nother to worry about and that you dont have to do it alone but all you are is alone in your situation. They give you a turn around time and no one gets back to you. They take your money fromyour bank account and get nothing back in return but bad service. I cancelled my subscription so manybtimes but they continue to take my money from my bank account. Clientele is not a trusted firm to handle your legal affairs. Please stay clear from clientele people. This report will be uploaded to all my major social media sights and i will be taking them to the papers as well. I will upload a huge report on google as well and send out a link of disgrace to every website made available to me and I'll send it to each and every single email i have on my business data base list. I have waited far to long for a decent response from clientele i gave them time to redeem themselves but all they want is your money and they help ****.</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for speaking to us today.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with your matter lodged on 18th May 2017. We confirm that we have already advised you on the merits of this matter, as well as the document required in order to assist you.
We note that you have enjoyed legal expenses cover on a previous claim reported to us and are thus aware of the relevant benefits of your Legal Policy. We nevertheless thank you for informing us of your concerns and allowing us the opportunity to address this with you today. The other claims referred to were specifically excluded in terms of your Legal Policy and you were therefore provided with limited assistance from our office.
Please note that we have no record of an instruction to terminate your Policy previously; however we look forward to assist you with your current matter as per the discussion today.
Please do not hesitate to contact us on *** or email us at *** should you need anything further.
Kind regards
Cyril Mbatha
Clientèle Legal
Thank you for speaking to us today.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with your matter lodged on 18th May 2017. We confirm that we have already advised you on the merits of this matter, as well as the document required in order to assist you.
We note that you have enjoyed legal expenses cover on a previous claim reported to us and are thus aware of the relevant benefits of your Legal Policy. We nevertheless thank you for informing us of your concerns and allowing us the opportunity to address this with you today. The other claims referred to were specifically excluded in terms of your Legal Policy and you were therefore provided with limited assistance from our office.
Please note that we have no record of an instruction to terminate your Policy previously; however we look forward to assist you with your current matter as per the discussion today.
Please do not hesitate to contact us on *** or email us at *** should you need anything further.
Kind regards
Cyril Mbatha
Clientèle Legal