1 reviews | Active since Jun 2015
Unrealiable
It has been almost a week I have lodged a claim and when I call the contact center I am told I should be patient. I haven't received any communication from Clientele Legal yet they pride themselves with a 48 hour turn around time. I feel like my case is not been attended to and every time complain this to their service dept it seems to fall on deaf ears. My request is simple, I want to know if Clientele will action my claim or not. I hate wasting both our time on empty promises so I can decided to find a competent Lawyer who will see to it that my concerns are addresses since Clientele is failing me when I need them.
My advise if you considering Clientele Legal think again and for Clientele Legal please hire more Knowledgeable legal advisors. Often when I call, your advisor appear to not know what they are doing.
Worst service
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for bringing this matter to our attention.
As per the discussion with us earlier today, we confirm having resolved this matter with you. We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with this matter. Please note that we will assess your claim, once we are in receipt of the necessary information and provide detailed feedback with regards to cover and the way forward thereafter.
At Clientele Legal, we are committed to ensuring a positive experience and would like to apologise for any inconvenience caused. Please contact us on *** or email us at *** should you have any queries in future.
Ahtiyya Ebrahim
Team Leader- Legal Claims
Thank you for bringing this matter to our attention.
As per the discussion with us earlier today, we confirm having resolved this matter with you. We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with this matter. Please note that we will assess your claim, once we are in receipt of the necessary information and provide detailed feedback with regards to cover and the way forward thereafter.
At Clientele Legal, we are committed to ensuring a positive experience and would like to apologise for any inconvenience caused. Please contact us on *** or email us at *** should you have any queries in future.
Ahtiyya Ebrahim
Team Leader- Legal Claims