1 reviews | Active since Feb 2020
UNPROFESSIONALISM OF CLIENTELE
I am Mr D Barath with ID no:*** and a loyal client of Clientele Legal. I was removed from my home by means of an Intrim Protection Order on 16/01/2020 and contracted the Clientele offices on 17/01/2020 and forwarded all relevant documents. I sent emails but only get automated response. I even went there personally and was sent to three different buildings. Eventually I spoke with the Complaints Manager who introduced herself as Carla Fick who made lots of apologies but refused to contact me with feedback until today. Clientele Legal is first to debit my Account every month but no service rendered. They display total UNPROFESSIONALISM. I requested to talk to the CEO but was just turned down. What if a Client is in Prison thinking that his Premiums are paid up only to come to know later that NOTHING IS BEING DONE TO HELP HIM. I am currently living out of my vehicle being a person who is clued up with court proceedings but treated like an illiterate person. Clientele adverti*****ts are everyday on television misleading innocent people. I am deeply DISAPPOINTED IN THE ORGANIZATION. I called them twice today and still waiting for them someone to call me.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Complaints Case Manager
Clientèle Legal
Complaints Case Manager
Clientèle Legal
