Unprofessionalism and Unfair Treatrment FW:

Iam very disappointed with the services if this law firm ,every time you lodge a complaint you don’t get respond ,but only automated response of acknowledgement that’s all .you have to keep calling for follow up they wont call you at some stage you are told the person is on leave they will ask when that individual returns (unprofessional)because information must be captured on the system for any other person to assist while the other is on leave. From there you won’t hear a thing. I recently lodged a complaint with the employer and was reviewed and advised to file a case with CCMA since then I haven’t received any legal advise on how to file or on how to approach CCMA till the I was given a date for conciliation which I forwarded been on my own since till issued with certification of arbitration still no advise or contact from Clientele even if I keep sending emails nothing this law firm is useless and *********** this is not first time . To date iam sitting with a case without a legal representation, but my money is debited on monthly basis. iam now starting the process of reporting to Legal Counsel etc. etc.