JJ
John J
1 reviews | Active since Jun 2023
15 May 2024, 14:37
Unprofessional Administration by Clientele Company
Despite all their persistent adverti*****ts Clientele Legal proved to be unprofessional and masters of poor service. Once you join them your problems start. They changed the dates we agreed on to adjust their own dates which suits them. They promise you a 30 cooling period to view your contract but I'm fighting with them already for a refund and cancellation of my policy. What l can say is that Clientele Legal are a bunch of unprofessional, ********* and *********** lot! Please don't join Clientele they not worth it
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Replies (2)
Clientele Legal's replyOfficial
15 May 2024, 14:59Dear John G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply15 May 2024, 14:59
Official
Dear John G,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
15 May 2024, 15:53Dear John G,
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced due to the delay of your refund. As per our telephonic discussion with you, we have explained our refunds process and confirmed that the refund will be paid within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Clientele Legal
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced due to the delay of your refund. As per our telephonic discussion with you, we have explained our refunds process and confirmed that the refund will be paid within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Clientele Legal
Clientele Legal's reply15 May 2024, 15:53
Official
Dear John G,
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced due to the delay of your refund. As per our telephonic discussion with you, we have explained our refunds process and confirmed that the refund will be paid within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Clientele Legal
We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced due to the delay of your refund. As per our telephonic discussion with you, we have explained our refunds process and confirmed that the refund will be paid within two business days.
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla Ngwenya Clientele Legal