DT
Daphne T
1 reviews | Active since Jun 2019
20 Apr 2020, 09:21
Unprofessional
I called clientele legal and I was speaking to the legal advisor and the phone cuts our conversation and he did not call me back when I called to request to speak to him to continue where we left off I was told there was no person of that name it seems he did not even write the notes
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
20 Apr 2020, 11:17Dear Daphne T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply20 Apr 2020, 11:17
Official
Dear Daphne T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
22 Apr 2020, 15:58Dear Daphney T
We thank you for escalating your concerns to us
As per our telephone discussion, we hereby confirm having discussed your legal query and advised you accordingly
We would like to apologize for any inconvenience you have experienced in this regard. At Clientele Legal we are committed to ensuring a positive experience. Please contact us on *** or email us at *** should you have any queries in future.
Kind regards,
Cyril Mbatha
Complaints Case Manager
Complaints Case Manager
Clientele Legal's reply22 Apr 2020, 15:58
Official
Dear Daphney T
We thank you for escalating your concerns to us
As per our telephone discussion, we hereby confirm having discussed your legal query and advised you accordingly
We would like to apologize for any inconvenience you have experienced in this regard. At Clientele Legal we are committed to ensuring a positive experience. Please contact us on *** or email us at *** should you have any queries in future.
Kind regards,
Cyril Mbatha
Complaints Case Manager
Complaints Case Manager