SA
Shamima A
1 reviews | Active since Apr 2022
23 Oct 2023, 11:00
Unhappy customer
Hi, I have had a matter that is being handled by clientele legal. Everything I call to speak to the consultant they are not available and when I leave messages they do return my call and I have to call all the time. This is not how a paying customer like myself has to be treated.
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Replies (2)
Clientele Legal's replyOfficial
23 Oct 2023, 13:17Dear Shamima A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply23 Oct 2023, 13:17
Official
Dear Shamima A,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
26 Oct 2023, 11:37Dear Shamima A, We note your concerns and we thank you for allowing us the opportunity to address your complaint. We confirm that we have discussed the matter with you and are assisted you accordingly. Should you wish to discuss further, please contact us directly. Kind Regards, C. Fick Complaints Case Manager
Clientele Legal's reply26 Oct 2023, 11:37
Official
Dear Shamima A, We note your concerns and we thank you for allowing us the opportunity to address your complaint. We confirm that we have discussed the matter with you and are assisted you accordingly. Should you wish to discuss further, please contact us directly. Kind Regards, C. Fick Complaints Case Manager