Unfair treatment

<p>My name is Johannes motlhajoe I'd number ********** 693088 and a policy holder at,clientele,last,2months I sent few,emails to clientele customer services,notifying them that I was unemployed and I even sent proof of unemployment to them,and in my mail I requested them what's going to happen to my policies as I don't wanna,lose my policies as I have been a loyal client for them for years but they failed to respond to my mails,as a matter of fact I went up and down *****ing money so that,my may and June policies can be paid while I am still waiting for,my claim at labour department for UIF to pay out,and still now they failed to contact me regarding my policies,and it's stressing me out,that now July it's near and I don't know where I will ***** money again to pay for July while waiting for their respond,it's heartbreaking after,so many years while they were serving me so well but now in desperate time when I needed help they don't want to help</p>