Unfair deductions of money by clientele

I have been with clientele and I have qualified for representation, I ask them to represent me on my work case, they failed me, we have spoken a lot in detail about that case they failed to represent me, I end up lost the case and i also lost the job thru those cases, ion tge 30 October 2023 I sent an email to clientele informing them that I am cancelling the contract with them because I am no longer working and they mustn't deduct money ftom my account, after few weeks I get money, they deduct money from my account and i went to Capitec bank to reverse, indeed money comes back , after two month i get money they deduct twice on 23 or 28 February 2024, i went to capitec to revers my money, capitec told that theu cant because of the suspended etc. On the 29 Februar 2024I try to contact clientele I explain everything they told to talk to supervisor Of call centre and he told me he will take it further to the finance and they will come back to me, I am still waiting for their feedback, I felt clientele **** me in short.

Thanks for your time