RM
Robert M

1 reviews | Active since Mar 2021

23 Mar 2021, 17:24

Unfair

I was badly treated by clientele legal the only represented me twice and they started telling me stories and the didn't even pay my bail

0
Replies (2)
Clientele Legal
Clientele Legal's reply24 Mar 2021, 09:09
Official
Dear Robert M

We confirm receipt of the concerns raised. 

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
  
Judith Mboweni
Clientele Legal 
Clientele Legal
Clientele Legal's reply24 Mar 2021, 16:04
Official
“Dear Robert M 
 
We thank you for escalating your concerns to us. 
 
We confirm having discussed your matter and that your complaint has been escalated to our compliance department to be investigated, whereby we will revert shortly with the outcome of same. 
 
We do apologise for any inconvenience caused, however we would like to assure you at Clientele Legal, we are committed to ensuring a positive customer experience and we value our clients. Please contact us directly should you have any further queries in the future.

Yours sincerely,
 
Bernardus van der Merwe 
Complaints Case Manager
Clientele Legal”