Unathorised debit cheque orders

Dear Bongeka P, We confirm receipt of your query.  Our attempt to contact you on 22 July 2020 at 09:06 AM resulted in no success. Kindly be informed that we are unable to access your policy/ies with the details provided. Kindly provide us with your policy or ID number to access your profile for further investigations. Alternatively, Kindly respond to our email with alternate contact details and confirm when we can contact you for further assistance. Yours sincerely, Judith MboweniClientele Legal

Dear Bongeka P We confirm that we made contact with you to discuss the concerns raised. Thank you for bringing your concerns to our attention. As per our telephonic discussion, feedback your query has been provided. We confirmed that you were made aware of the policy and the correct cancellation process was explained when you contacted our offices. Your details have now been removed and the cancellation process was explained accordingly. Furthermore, upon contacting you we explained there was no refund of premiums. You confirmed that you understood and were satisfied with the feedback. We however do understand your frustration and apologise for any inconvenience caused.  Should you require any further assistance, please do not hesitate to contact us again.  Yours sincerely,  Judith MboweniClientele Legal