1 reviews | Active since Jul 2016
unacceptable service
<p>It is a constant challenge dealing clientele legal, when I need to speak to my so called legal advisor to get legal advise regarding my case they always take my number and say they will call me back. As we speak I have been waiting for a call for 3 days now and I keep calling in and they say they will pass the message but to no avail. With everyday I have to walk 16km a day to work because of an unresolved issue, now can you imagine waiting in prison for 3 days for legal representation? that wouldnt be nice. The adverts are so flawless and the sales team but the service itself is something else. All I need is for someone to call me and here what I have to say as a customer, I don't care what documents they are waiting for, I am know about that, but just here what the client has to say. Is it too much to ask?</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us today.
We confirm that we have sent a letter of demand to the third party in effort to resolve your dispute. We will further contact him to confirm the information provided to you, as he failed to communicate the information to us. We will therefore obtain the necessary clarity and provide you with feedback thereafter.
We have furthermore discussed alternative options to take the matter further should he continue to be in default.
We do understand your frustration and thank you for allowing us the opportunity to resolve your matter. Please contact us on (011) ********** or email ********** for any future queries and/or concerns.
Regards,
Kameshan Moodley
Clientele Legal
Thank you for raising your concerns with us today.
We confirm that we have sent a letter of demand to the third party in effort to resolve your dispute. We will further contact him to confirm the information provided to you, as he failed to communicate the information to us. We will therefore obtain the necessary clarity and provide you with feedback thereafter.
We have furthermore discussed alternative options to take the matter further should he continue to be in default.
We do understand your frustration and thank you for allowing us the opportunity to resolve your matter. Please contact us on (011) ********** or email ********** for any future queries and/or concerns.
Regards,
Kameshan Moodley
Clientele Legal