1 reviews | Active since Nov 2016
TV advertising that does not deliver what is advertisied
Once again Clientel legal has let me down...sand now we talking about three different cases. Retrenchment 2016 amounted to nothing because no one would cal me back and 6 months later when they did I was told the case was too old. Two car accidents later the same scenario where no one knows what is going on and cases are passed on and on so it is impossible to find one person who knows the history of any case. The TV advertising is so very false and far from the truth that if Clientel so not take my cases seriously then I will do what is required that they remove their advertising and make an apology commercial. I have been in advertising for 30 years and know that you may not advertise a service where you do not deliver.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for bringing this matter to our attention and allowing us to address and resolve your concerns with you today.
Unfortunately, your retrenchment matter was repudiated as it does fall outside the ambit of your Legal Policy and regrettably were therefore entitled to limited assistance from our office.
As per the discussion with our office pertaining to your 2 motor vehicle accident matters, we confirm having obtained further information from you as well as await the documentation we requested from you.
Once we receive the documents, we will assess both your claims further and provide detailed feedback with regards to cover and the way forward thereafter.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with your matters within the ambit of your Legal Policy.
At Clientele Legal, we are committed to ensuring a positive experience and would like to apologise for any inconvenience caused. Please contact us on *** or email us at *** should you have any queries in future.”
Kind regards,
Ahtiyya Ebrahim
Supervisor
Clientèle Legal
Thank you for bringing this matter to our attention and allowing us to address and resolve your concerns with you today.
Unfortunately, your retrenchment matter was repudiated as it does fall outside the ambit of your Legal Policy and regrettably were therefore entitled to limited assistance from our office.
As per the discussion with our office pertaining to your 2 motor vehicle accident matters, we confirm having obtained further information from you as well as await the documentation we requested from you.
Once we receive the documents, we will assess both your claims further and provide detailed feedback with regards to cover and the way forward thereafter.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with your matters within the ambit of your Legal Policy.
At Clientele Legal, we are committed to ensuring a positive experience and would like to apologise for any inconvenience caused. Please contact us on *** or email us at *** should you have any queries in future.”
Kind regards,
Ahtiyya Ebrahim
Supervisor
Clientèle Legal