Took my money
<p>I dont even have a leagle policy with clientell but they took two premiums THATS SO WRONG,GIVE BACK MY MONEY!!!! :(</p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours Sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours Sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns.
We confirm that this matter was investigated and our Investigator (Ndika Tshikhakhisa) has been in contact with you to provide you with the outcome of the investigation. We confirm that it was found that you did provide consent for your account to be debited during a telephone call between yourself and our sales consultant.
As Ndika explained to you, these calls can be made available to you at your request, and as you were not satisfied with our findings, we have also sent you an SMS with the details of the Independent Arbitrator for the matter to be reviewed.
We trust you find this in order, however should you require any further assistance in the regard, please feel free to contact us again.
King Regards
Elsa Fourie
Compliance
Thank you for raising your concerns.
We confirm that this matter was investigated and our Investigator (Ndika Tshikhakhisa) has been in contact with you to provide you with the outcome of the investigation. We confirm that it was found that you did provide consent for your account to be debited during a telephone call between yourself and our sales consultant.
As Ndika explained to you, these calls can be made available to you at your request, and as you were not satisfied with our findings, we have also sent you an SMS with the details of the Independent Arbitrator for the matter to be reviewed.
We trust you find this in order, however should you require any further assistance in the regard, please feel free to contact us again.
King Regards
Elsa Fourie
Compliance