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dee.vodacomdirect dee.vodacomdirect
1 reviews | Active since Mar 2017
08 Jun 2020, 10:33
The worst service ever.
Clientele has false advertising as to date I haven't received no service from them regarding my car I bought two years ago and they want me to do all the work of which I did and till now I still am paying for a broken car bought from a Renault multi franchise showroom floor. I have no trust in clientele and I will never recommend them to anyone. I even asked them to cancel my policy and to date they are still debiting my bank account.
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Replies (2)
Clientele Legal's replyOfficial
08 Jun 2020, 11:15Dear Dee-Jay S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply08 Jun 2020, 11:15
Official
Dear Dee-Jay S,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
09 Jun 2020, 10:45Dear Dee-Jay S,
We thank you for escalating your concerns to us and allowing us the opportunity to discuss your matter.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with this matter within the ambit of the legal policy.
As discussed we await the requested information in order to conduct a full assessment and advise you in terms of the matter going forward.
At Clientele Legal, we are committed to ensuring a seamless and positive customer experience. Please contact us on *** or email us at *** should you have any queries in future.
Yours sincerely,
Cyril Mbatha
Clientele Legal
Cyril Mbatha
Clientele Legal
Clientele Legal's reply09 Jun 2020, 10:45
Official
Dear Dee-Jay S,
We thank you for escalating your concerns to us and allowing us the opportunity to discuss your matter.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with this matter within the ambit of the legal policy.
As discussed we await the requested information in order to conduct a full assessment and advise you in terms of the matter going forward.
At Clientele Legal, we are committed to ensuring a seamless and positive customer experience. Please contact us on *** or email us at *** should you have any queries in future.
Yours sincerely,
Cyril Mbatha
Clientele Legal
Cyril Mbatha
Clientele Legal