lL
leonaicker L

1 reviews | Active since Mar 2017

09 Mar 2017, 13:49

the worst service and false advertising

<p>For the past 2 years i have been with Clientele Legal,Since 2016 i have been complaining to Clientele Legal about victimization at my work place,a consultant by the name of NOHANKHOSI SAKHI was supposed to be my advisor,in November 2016,after a number of emails and phone calls,he tells me that he can,t help me there is no case,On the 17th January 2017 another consultant by the name of Mellisa calls me up and tells me she is in charge of the case,how coincidently on the 24th of January 2017,i am suspended from work and on the 25th of January 2017 i am dissmissed,they are misleading the people and after canceling my policy end Feb 2017,they are still debiting my account,what a waste of time and money.</p>

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Replies (2)
Clientele Legal
Clientele Legal's reply09 Mar 2017, 14:08
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Clientele Legal
Clientele Legal's reply13 Mar 2017, 13:40
Official

Thank you for raising your concerns and discussing your complaint with us today.

Please note that the document you signed, before referring the matter us, negatively impacted your claim. The subsequent advice provided by the legal advisors was indeed accurate in the circumstances.

We do empathise with your situation; however we confirm that we have done all that we could to assist you, despite your limited chances of success to take the matter further.

Please contact us on *** or email: *** should you have any further queries.

Chanel Oliphant
Supervisor
Clientèle Legal