PM
Patrick M
1 reviews | Active since Mar 2023
02 Oct 2023, 11:06
The treatment am receiving from clientele legal its unacceptable.
I am most disappointed that I have wasted my data and air-time contacting Clientele legal asking for my policy to be terminated, but they are not willing to help me. i have sent an email on the 23th of September 2023 asking for my policy to be terminated, i have a called on the 27.09.23 also asking for my policy to be terminated and i have called today asking for the same thing of which i was transferred to different consultants that they couldn't help me. My impression of this Company has been tarnished, and thats the main reason i want my policy terminated.... i really cant carry on.
Helpful (0)
Replies (4)0
Replies (4)
Clientele Legal's replyOfficial
02 Oct 2023, 11:20Dear Patrick M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply02 Oct 2023, 11:20
Official
Dear Patrick M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Clientele Legal's replyOfficial
02 Oct 2023, 13:54Dear Patrick M
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised.
As per our discussion, the necessary feedback has been provided on the 2nd October .
Furthermore, I have confirmed a Turn Around Time for funds to reflect into your bank account for the last premium deducted.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life
Clientele Legal's reply02 Oct 2023, 13:54
Official
Dear Patrick M
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised.
As per our discussion, the necessary feedback has been provided on the 2nd October .
Furthermore, I have confirmed a Turn Around Time for funds to reflect into your bank account for the last premium deducted.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life
PM
Patrick M's updateReviewer Update
06 Oct 2023, 08:09 Good day
I have not received my refund as you promised, Vusumuzi Dlamini.
Please stick to your promises and live your values guys.
I have not received my refund as you promised, Vusumuzi Dlamini.
Please stick to your promises and live your values guys.
PM
Patrick M's update06 Oct 2023, 08:09
Reviewer Update
Good day
I have not received my refund as you promised, Vusumuzi Dlamini.
Please stick to your promises and live your values guys.
I have not received my refund as you promised, Vusumuzi Dlamini.
Please stick to your promises and live your values guys.
Clientele Legal's replyOfficial
11 Oct 2023, 13:24Dear Patrick M
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised.
Kindly note that a refund was paid into your bank account ton the 6th October 2023.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life
Clientele Legal's reply11 Oct 2023, 13:24
Official
Dear Patrick M
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised.
Kindly note that a refund was paid into your bank account ton the 6th October 2023.
I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so.
Vusumuzi Dlamini
Services Recovery Specialist
Clientele Life