NC
Netisha C
1 reviews | Active since Sept 2018
17 Dec 2018, 15:12
Terrible service already
A senior sales rep just sold me a policy but going through all info and at the end telling me that my current case is an exclusion (which is the only reason I considered clientele) and then putting the phone down when I questioned her about it. I then get a message with my new policy number. PLEASE CANCEL THIS POLICY AND INFORM PEOPLE UPFRONT ABOUT THE EXCLUSIONS!
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Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
21 Dec 2018, 15:08We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply21 Dec 2018, 15:08
Official
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
23 Jan 2019, 15:18Dear ***
By now you have been contacted by our Offices.
We have assisted and confirmed a solution moving forward. We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust that this is all you require however should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
By now you have been contacted by our Offices.
We have assisted and confirmed a solution moving forward. We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust that this is all you require however should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply23 Jan 2019, 15:18
Official
Dear ***
By now you have been contacted by our Offices.
We have assisted and confirmed a solution moving forward. We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust that this is all you require however should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
By now you have been contacted by our Offices.
We have assisted and confirmed a solution moving forward. We would like to take this opportunity to apologise for any inconvenience caused in this regard.
We trust that this is all you require however should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Shanitha Hanuman
Clientele Legal