TM
Tshepo M
1 reviews | Active since Aug 2020
06 Nov 2025, 16:36
Terrible legal service
With Clientele Lawyers you will never get feedback unless you chase them.I have two claims already that are a year old and unresolved now I lodged a third claim and already I am not getting joy,I called in today to seek for feedback and the whole day,I was told my Lawyer is busy.Whata terrible service.Clientele doesn’t have internal Lawyers and this is a problem
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Replies (2)
Clientele Legal's replyOfficial
06 Nov 2025, 18:39Dear Tshepo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply06 Nov 2025, 18:39
Official
Dear Tshepo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
07 Nov 2025, 13:39Dear Tshepo M,
Thank you for reaching out and sharing your concerns with us.
We appreciate the opportunity to address your complaint and provide a resolution that meets your needs.
We understand the frustration this situation may have caused, and we want to assure you of our commitment to delivering prompt and professional assistance at all times.
We acknowledge your concerns regarding the lack of feedback on your matter, and we sincerely apologize for any inconvenience you may have experienced.
We are here to support you, and as discussed, your Legal Advisor will call you shortly regarding the latest developments on your matter.
If you would like to discuss this further or have any additional questions, please feel free to reach out to us directly.
Warm regards,
Alfred Vuso
Complaints Case Manager”
Clientele Legal's reply07 Nov 2025, 13:39
Official
Dear Tshepo M,
Thank you for reaching out and sharing your concerns with us.
We appreciate the opportunity to address your complaint and provide a resolution that meets your needs.
We understand the frustration this situation may have caused, and we want to assure you of our commitment to delivering prompt and professional assistance at all times.
We acknowledge your concerns regarding the lack of feedback on your matter, and we sincerely apologize for any inconvenience you may have experienced.
We are here to support you, and as discussed, your Legal Advisor will call you shortly regarding the latest developments on your matter.
If you would like to discuss this further or have any additional questions, please feel free to reach out to us directly.
Warm regards,
Alfred Vuso
Complaints Case Manager”