1 reviews | Active since Dec 2014
Terrible attitude from Edna
<p>I logged a complaint with clientele legal about my landlord. No feedback from the legal advisors. I had to call numerous time just for feedback. Edna eventually calls back exposing their turnaround times and she has done everything she possibly can with such attitude. She then tells me to go to the housing tribunal to resolve my matter?? Please tell me why I am paying for legal assistance when the housing tribunal can help for free... Thanks Edna you get 5/5 for customer service. Dont go the clientele route. There are other companies. </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for bringing your matters to our attention.
Please be advised that you lodged your legal claim with us on 22th March 2017. We confirm having contacted the third party in order to resolve your concerns and are awaiting a response. We understand your frustration but can assure you that the legal advisor is acting in your best interest and will endeavour to resolve the matter amicably without the hassle of litigation and/or the time consuming Court process.
We thank you for your understanding in this regard and for discussing your concerns with us. We are pleased that we were able to resolve your complaint during the discussion.
Please contact us on *** or email us at *** should you need anything further.
Cavlyn Bemaya
Supervisor - Clientele Legal Claims
Thank you for bringing your matters to our attention.
Please be advised that you lodged your legal claim with us on 22th March 2017. We confirm having contacted the third party in order to resolve your concerns and are awaiting a response. We understand your frustration but can assure you that the legal advisor is acting in your best interest and will endeavour to resolve the matter amicably without the hassle of litigation and/or the time consuming Court process.
We thank you for your understanding in this regard and for discussing your concerns with us. We are pleased that we were able to resolve your complaint during the discussion.
Please contact us on *** or email us at *** should you need anything further.
Cavlyn Bemaya
Supervisor - Clientele Legal Claims