RADM
Rashid Ahmed Dawood Moosa

1 reviews | Active since Dec 2015

14 Dec 2015, 16:13

Telkom Line

Hello Clientele Legal,<br> <br> I am sorry for the late reply as I am still ill.<br> <br> I appreciate your concern for me to comment on your survey.<br> <br> As you well know that I had a problem with my Telkom Line *** for about 6 months. I contacted you with the hope that my problem will get resolved asap. After some correspondence with Tanya she was unable yet to solve the problem with Telkom. She sent them an email with no avail. Therefore I contacted one of my local attorney's after paying a few thousand rand's to sort out my problem. My local attorney took great concern in the matter and within a few days I got my line back while I was still in my sick state. 2 weeks later clientele gives me a call to tell me that they are still seeing to the matter and that Telkom is not responding. My reply to Clientele (Tanya), I told her that the matter has been resolved since 2 weeks of our conversation.<br> <br> We thank you for your concern.<br> <br> Regards<br> Mr RAD Moosa<br>

0
Replies (1)
Clientele Legal
Clientele Legal's reply15 Dec 2015, 09:11
Official
Hello Radmoosa,


Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact shortly.

Your sincerely,

Shanitha Hanuman

Clientele Legal