EG
Esme G

1 reviews | Active since May 2014

07 Apr 2015, 13:32

taking my money

I have sent them an email to cancel my contract in the beginning of February 2015 and yet they still debited my account at the end of February and the same with March I sent them an email again to cancel my contract and NOTHING happened NO RESPONSE AT ALL with both emails! they again debited my account in March 2015. They owe me R300 and I'm not going to let it happen for this month of April.

0
Replies (1)
Clientele Legal
Clientele Legal's reply07 Apr 2015, 15:32
Official
Hello esme'g,

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for urgent investigation and resolution, we will provide you with feedback shortly.

Yours sincerely,

Shanitha Hanuman

Clientele Legal