TM
Tumelo M
1 reviews | Active since Sept 2025
25 Sept 2025, 10:21
SUSPECTED ***** BY CLIENTELE
Hello
Writting this with a sad heart I want my money back from an anauthorized policy cover money deducted in my account without my consent
Regards Tumelo Mangoejane
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Replies (4)0
Replies (4)
Clientele Legal's replyOfficial
25 Sept 2025, 10:23Dear Tumelo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply25 Sept 2025, 10:23
Official
Dear Tumelo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
TM
Tumelo M's updateReviewer Update
25 Sept 2025, 10:29Please get back to me I am dissapointed and think you guys are used to this
Regards Tumelo Mangoejane
Regards Tumelo Mangoejane
TM
Tumelo M's update25 Sept 2025, 10:29
Reviewer Update
Please get back to me I am dissapointed and think you guys are used to this
Regards Tumelo Mangoejane
Regards Tumelo Mangoejane
TM
Tumelo M's updateReviewer Update
25 Sept 2025, 10:33I want my money back
TM
Tumelo M's update25 Sept 2025, 10:33
Reviewer Update
I want my money back
Clientele Legal's replyOfficial
25 Sept 2025, 11:18Dear Tumelo M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Clientele Legal's reply25 Sept 2025, 11:18
Official
Dear Tumelo M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
You requested to cancel the policy and the cancellation of the debit order process was confirmed.
As per our telephonic discussion, the policy was still within a Cooling off period and the refund process was explained to you by Lerato Putuka.
We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct