1 reviews | Active since May 2016

27 Nov 2020, 07:02

Such bad service to your new client

Im just going to cancel my policy because before Month you start with promising staff you cant do. Very bad experience to me as your new client.

If you can't then i will take my money wo where they deliver what they promise. This is really not on!!

0
Replies (3)
Clientele Legal
Clientele Legal's reply27 Nov 2020, 09:56
Official
Dear Nonhlanhla Hadebe-Mbhele,

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,
 
Judith Mboweni
Clientele Legal
 
     
Clientele Legal
Clientele Legal's reply27 Nov 2020, 10:16
Official
Dear  Nonhlanhla Hadebe-Mbhele, 

Please note that the complaint lodged was received and the contents noted regarding the concerns raised on your Clientele Funeral Dignity Plan.  We have attempted to contact you on the cell phone number provided to discuss and address your complaint, to no success.  Please be informed that we will contact you again to assist you further regarding your complaint.  We trust that you find the above in order, however please feel free to contact us again should you require any further assistance.  Yours sincerely,  Judith Mboweni Clientele Legal
's update27 Nov 2020, 14:07
Reviewer Update
Hi Judith

No one has called me. My phone has been with me the whole time

See it this king is bad service im talking about

My number is *** and alternative ***