TN
Tshifhiwa N

1 reviews | Active since Aug 2019

03 May 2023, 08:38

STOP OVER ADVERTISING ON NATIONAL TV

After lodging my issue l was told we will help win this case and be refunded,,,this clientele attorney advised me of all process and was in touch with me all the time till he ghosted me only to find out he resigned and WOW process began all over again only to be left hanging and be told to handle this case by myself coz there's no legal issue in my matter...

PLEASE CLIENTELE STOP "OVER ADVERTISING "...When is premium increase you take a lead but service delivery is very very slow...M not happy and I'm considering other competitors like "Legal Wise"

STOP OVER ADVERTISING ON NATIONAL TV

0
Replies (2)
Clientele Legal
Clientele Legal's reply03 May 2023, 16:37
Official
Dear Tshifhiwa N 

We confirm receipt of the concerns raised and sincerely apologize for the inconvenience caused.

Your complaint has been escalated to the relevant department for investigation and we will be in contact to assist.
  
Yours sincerely, 

Shanitha Hanuman
Clientele Legal
 

Clientele Legal
Clientele Legal's reply15 May 2023, 12:10
Official
“Dear Tshifhiwa N,
 
We thank you for escalating your concerns to us and allowing us the opportunity to discuss and resolve your complaint.

We confirm that we have advised you on a way forward regarding your matter and shall continue to guide and provide the required assistance to ensure that your interests are protected.  

Feedback in this regard will be provided to you in due course. We apologize for any inconvenience caused
 
Should you wish to discuss your matter further, please do not hesitate to contact us directly. 
 
Regards, 

Clientele Legal