EM
Emang M

1 reviews | Active since Jul 2018

18 Jul 2018, 12:48

Still waiting for the call

i have been with Clientele for 3 years now and last week called them to follow up on my claim and i was told that the claim is going to be accessed and they will call me after if they continue with claim and am still waiting for them call me because when i call the lawyers are always busy.

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Replies (2)
Clientele Legal
Clientele Legal's reply18 Jul 2018, 13:34
Official

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Clientele Legal
Clientele Legal's reply20 Jul 2018, 08:11
Official

We thank you for bringing this matter to our attention and allowing us to address your concerns with you yesterday.

As discussed, we previously made various attempts to contact you, unfortunately without success. Please note that we also forwarded SMS messages to you to inform of the said attempts.

We are pleased to confirm that we were now able to provide you with the required legal advice and able to resolve your complaint.

At Clientele Legal, we are committed to ensuring a positive experience and would like to apologise for any inconvenience caused. Please contact us on *** or email us at *** should you have any queries in future.

Kind Regards

Bernadus Van der Merwe

Legal Advisor - 2IC”
Clientèle Legal