TM
Trish M

1 reviews | Active since Jun 2014

06 Apr 2018, 08:37

Still waiting

Sent an email on the 27th of March 2018 and got an automated response saying that someone will be in contact with me within 48 business hours and to date no one has done that...

0
Replies (2)
Clientele Legal
Clientele Legal's reply06 Apr 2018, 09:00
Official

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

ShanithaHanuman

Clientele Legal

Clientele Legal
Clientele Legal's reply06 Apr 2018, 13:36
Official

“Dear TriciaMmotsa

Thank you for taking time to discuss your concerns with us today.

We confirm that as per our discussion the misunderstanding in respect of the turnaround times regarding your legal claim has been clarified as it does not include public holidays and weekends.

We shall proceed to attend to your matter and provide legal assistance herein as agreed upon.

We apologize for any inconvenience suffered and confirm that you may contact us telephonically on *** should you have any further concerns.”

Regards,

Leigh-Ann Soobramoney
2IC Commercial Legal Department
Clientèle Legal