1 reviews | Active since Jan 2017
Still no help or Feedback P***
<p>I called in on Wednesday as I need Legal help. I was asked to send through supporting documents for my query. And that was it, no feedback received no call from them. I called in again on Thursday and explained to the Gentleman that my problem was urgent and I needed help ASAP. All he said was someone would contact me. No call received no email? Is Clientele actually going to assist me? Every month Clientele is the first debit order to go off. Now when I need help they ignore.</p> <p>Worst service i have ever experienced in my life. </p> <p> </p>
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Benita Steyn
Clientele Legal
Hi Benita,
I have still not received a call or feedback.
All I have is 3 claims on my name. Why? I have one problems but no one seems to wnat to help.
I have called you offices all I get told hi Hazel is working on your claim she will call you back, Then Nicole is working on your claim she will call you back.
Does anyone call? nope
This is it I am done. I will not be chasing after you guys begging for help.
Will make my finale call on Monday to cancel my mambership.
I'm sure there are other companies out there willing to help.
Hi Benita,
I have still not received a call or feedback.
All I have is 3 claims on my name. Why? I have one problems but no one seems to wnat to help.
I have called you offices all I get told hi Hazel is working on your claim she will call you back, Then Nicole is working on your claim she will call you back.
Does anyone call? nope
This is it I am done. I will not be chasing after you guys begging for help.
Will make my finale call on Monday to cancel my mambership.
I'm sure there are other companies out there willing to help.
We confirm that Ms C Oliphant from our offices was in contact with you and discussed your query/concerns in detail.
As per the agreement reached, we shall continue to attend to your claim and further feedback will be provided to you soonest.
We wish to thank you for allowing us to address your concerns and look forward to providing further assistance to you. Further we would like to thank you for continuing with your legal policy and we value you as a client. Please call us on *** or email: *** should you have any further queries.
Regards,
Chanel Oliphant
Supervisor
Clientèle Legal
We confirm that Ms C Oliphant from our offices was in contact with you and discussed your query/concerns in detail.
As per the agreement reached, we shall continue to attend to your claim and further feedback will be provided to you soonest.
We wish to thank you for allowing us to address your concerns and look forward to providing further assistance to you. Further we would like to thank you for continuing with your legal policy and we value you as a client. Please call us on *** or email: *** should you have any further queries.
Regards,
Chanel Oliphant
Supervisor
Clientèle Legal