JF
Johan F

1 reviews | Active since Sept 2012

11 Apr 2017, 08:10

SPAM SPAM SPAM

<p>How many times do I need to reply stop before I stop receiving their SPAM sms's? This shows how much they respect the law or doing what they say - Stay away</p>

0
Replies (2)
Clientele Legal
Clientele Legal's reply11 Apr 2017, 08:18
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact you assist you further with the matter.

Yours sincerely,

Benita Steyn

Clientele Legal

Clientele Legal
Clientele Legal's reply12 Apr 2017, 11:33
Official

Thank you for raising your concerns with us.

As per our discussion we have addressed all raised concerns and confirmed that your contact details have been blacklisted on our system as per request.

It is important to note that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information and Data Acquisitions.

As per your request we have also removed your details from our database. However, other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent same from happening in future, please ensure that your information is listed on the 'Do Not Contact' list.

It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org.

We trust you find this in order, however should you require any further assistance please feel free to contact us again.

Yours sincerely,

Siphesihle Rodolo

Service Recovery Specialist