BC
Basil C
1 reviews | Active since Jun 2014
06 Apr 2020, 09:48
Soddy legal advice
Horrible experience , dont give sound legal advice. I sitting in a legal mess because they advised incorrectly and now I am sitting with heavy financial losses and legal risk.
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Replies (2)
Clientele Legal's replyOfficial
06 Apr 2020, 10:20Dear Basil C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's reply06 Apr 2020, 10:20
Official
Dear Basil C
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Clientele Legal's replyOfficial
07 Apr 2020, 09:17Dear Basil C,
With reference to our telephone conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have provided you with a way forward regarding your matter. We shall attend to the necessary as soon as possible bearing in mind our system limitations due to the National Lockdown.
At Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client.
Should you wish to discuss your matter further, please contact us on *** or email us at ***.
Regards
Carla Fick
Complaints Case Manager
Clientele Legal's reply07 Apr 2020, 09:17
Official
Dear Basil C,
With reference to our telephone conversation today, we would like to thank you for allowing us the opportunity to resolve your complaint.
We understand your frustration, but would like to assure you that we strive to provide you with accurate and professional assistance to ensure that your interests are protected.
We confirm that we have provided you with a way forward regarding your matter. We shall attend to the necessary as soon as possible bearing in mind our system limitations due to the National Lockdown.
At Clientele Legal, we are committed to ensuring a positive customer experience and wish to thank you for making the decision to continue with your Legal Policy, as we value you as a client.
Should you wish to discuss your matter further, please contact us on *** or email us at ***.
Regards
Carla Fick
Complaints Case Manager