SM
Siyabulela M
1 reviews | Active since Mar 2022
06 Mar 2022, 07:58
Siyabulela Mrawushe
The service is bad for four months I want out of them they are cheating their consultants keep me on the line till they hang up, they got no offices in Durban now, they used to have them at commercial building but on Google they say they moved or have offices in Durban Station near superbet which is a lie, help me please is the second time clientele is giving me bad service, I should've canceled everything the first time they gave me bad service
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Replies (2)
Clientele Legal's replyOfficial
07 Mar 2022, 12:48Dear Siyabulela M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's reply07 Mar 2022, 12:48
Official
Dear Siyabulela M
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Shanitha Hanuman
Clientele Legal
Clientele Legal's replyOfficial
07 Apr 2022, 11:36Dear Siyabulela M, We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that the legal policy has been canceled, and the refund for both policies will be paid within 24 business hours. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Lindiwe Mabizela
Clientele Legal
Clientele Legal's reply07 Apr 2022, 11:36
Official
Dear Siyabulela M, We confirm that we made contact with you to provide feedback regarding the concerns raised. At the outset, we would like to apologize for the delay and inconvenience you may have experienced. As per our telephonic discussion, we confirm that the legal policy has been canceled, and the refund for both policies will be paid within 24 business hours. It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Clientele Legal
Lindiwe Mabizela
Clientele Legal