TK
Troy K
1 reviews | Active since Jun 2019
12 Jun 2019, 10:52
****MED: WHAT A WAY TO WASTE MONEY
This is the worst service I have ever experienced. This guys have no sense of urgency, I log four claims in two weeks and no one seems to response on the matter useless bunch its like a call center clothed in lawyer clothing.
WHAT A WAY TO WASTE MONEY been with them for 3 years without any claims but now that I need help, their are no way to be found.
Helpful (0)
Replies (3)0
Replies (3)
Clientele Legal's replyOfficial
12 Jun 2019, 11:01Dear TroyKnives1
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply12 Jun 2019, 11:01
Official
Dear TroyKnives1
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Judith Mboweni
Clientele Legal
TK
Troy K's updateReviewer Update
12 Jun 2019, 11:06This is not the first time I tried claiming so what difference would it make to escalate this case
Seriously doubt that the lawyers can take on big companies but I'm waiting for the call
Thanks though
Seriously doubt that the lawyers can take on big companies but I'm waiting for the call
Thanks though
TK
Troy K's update12 Jun 2019, 11:06
Reviewer Update
This is not the first time I tried claiming so what difference would it make to escalate this case
Seriously doubt that the lawyers can take on big companies but I'm waiting for the call
Thanks though
Seriously doubt that the lawyers can take on big companies but I'm waiting for the call
Thanks though
Clientele Legal's replyOfficial
18 Jun 2019, 08:52Dear TroyKnives1,
We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with this matter within the ambit of your legal policy. We confirm having discussed your matter and provided you with the way forward. We shall revert to you shortly with further feedback.
We apologise for any inconvenience and would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times. Please contact us on *** or email: *** should you have any further concerns.
Regards,
Bernardus Van der Merwe
Clientele Legal
Clientele Legal
Clientele Legal's reply18 Jun 2019, 08:52
Official
Dear TroyKnives1,
We thank you for escalating your concerns to us and allowing us the opportunity to address and resolve your complaint.
We do understand your frustration but would like to assure you of our undertaking and commitment to assist you further with this matter within the ambit of your legal policy. We confirm having discussed your matter and provided you with the way forward. We shall revert to you shortly with further feedback.
We apologise for any inconvenience and would like to assure you that we strive to provide accurate and professional assistance to ensure that our clients’ interests are protected at all times. Please contact us on *** or email: *** should you have any further concerns.
Regards,
Bernardus Van der Merwe
Clientele Legal
Clientele Legal