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ACStock S

1 reviews | Active since Nov 2013

18 Jun 2018, 12:08

****

I have been a client for 3 years and I need their help on a construction case. This is now a year and something later. They do not read e-mails properly, they do not respond in time, they keep on passing the bucket. A claim for over R36,000.00 has been said is to small and told that I have to go to the small claims court and do not need a lawyer. That is after a year of calls and e-mails and quotations that have to be send on numerous occasions Never could speak to a lawyer. Can never speak to someone in charge. All letters are send without any person or number to it so that you can speak to someone.

Never could I even get a name of a lawyer who is dealing with my case. Promises are made and that is it.

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Replies (2)
Clientele Legal
Clientele Legal's reply19 Jun 2018, 13:58
Official

We confirm receipt of the concerns raised.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Siphesihle Rodolo

Clientele Legal

Best regards,

Clientele Legal
Clientele Legal's reply19 Jun 2018, 14:24
Official

We confirm that our offices attempted to contact you telephonically on 18 and 19 June 2018, without success.

Take note that we have in the interim emailed you and shall await your future communication to enable us to resolve the concerns raised.

Please do not hesitate to contact us directly for any future queries on *** / ***.

Regards

Chanel Oliphant
Supervisor
Clientèle Legal

Best regards,