PN
Palesa N
1 reviews | Active since Aug 2022
27 Jan 2024, 08:48
****s
I spoke to Steven at Thabong Shopping center. This guys told that he was giving me a quatation for clientele legal and I give him all my details because he told me that some else will call me to confirm everything with me before they debit my account. My account was debited on the 25th of January without my consent. I'm not happy with Clintele at all because their sales consultant are ****s. I will never take anything with clientele at all because of such people.
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Replies (2)
Clientele Legal's replyOfficial
27 Jan 2024, 13:15Dear Palesa N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's reply27 Jan 2024, 13:15
Official
Dear Palesa N,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Judith Mboweni
Clientele Legal
Clientele Legal's replyOfficial
31 Jan 2024, 08:21Dear Palesa N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
The policy was still within a Cooling off period and the refund process was explained to you by our Client Services department.
The escalation process was sent to your cell number should you want to escalate the matter further. We trust this is all you require however, should you require further assistance please do not hesitate to contact us directly. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
The policy was still within a Cooling off period and the refund process was explained to you by our Client Services department.
The escalation process was sent to your cell number should you want to escalate the matter further. We trust this is all you require however, should you require further assistance please do not hesitate to contact us directly. Regards, Market Conduct
Clientele Legal's reply31 Jan 2024, 08:21
Official
Dear Palesa N,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
The policy was still within a Cooling off period and the refund process was explained to you by our Client Services department.
The escalation process was sent to your cell number should you want to escalate the matter further. We trust this is all you require however, should you require further assistance please do not hesitate to contact us directly. Regards, Market Conduct
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct has investigated the contents of your complaint and Lerato Putuka has been in contact with you to provide the necessary feedback.
The policy was still within a Cooling off period and the refund process was explained to you by our Client Services department.
The escalation process was sent to your cell number should you want to escalate the matter further. We trust this is all you require however, should you require further assistance please do not hesitate to contact us directly. Regards, Market Conduct