TM
Tshepo M
1 reviews | Active since Aug 2020
23 Sept 2025, 10:00
Rude,impatient and unprofessional Lawyers
A year later Clintele legal still failing me with all my cases.Taking me from pillar to post,go to Miosa,go to NCC while someone is in position of my car and money.Yet their Lawyers are rude and impatient with clients.The Lawyer calls me and even refuses to give me her name ,telling me that I can cancel and close the file and go to another Law farm.What level of rudeness is that
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Replies (2)
Clientele Legal's replyOfficial
23 Sept 2025, 10:37Dear Tshepo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply23 Sept 2025, 10:37
Official
Dear Tshepo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation, and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
23 Sept 2025, 15:46Dear Tshepo M,
Thank you for reaching out and sharing your concerns with us.
We appreciate the opportunity to address your complaint and provide a resolution that meets your needs.
We understand the frustration this situation may have caused, and we want to assure you of our commitment to delivering prompt and professional assistance at all times.
We acknowledge your concerns regarding the lack of progress on your matter, and we sincerely apologize for any inconvenience you may have experienced.
We are here to support you, and we will reach out to the third party as soon as we receive your further instructions as discussed.
If you would like to discuss this further or have any additional questions, please feel free to reach out to us directly.
Warm regards,
Alfred Vuso
Complaints Case Manager”
Clientele Legal's reply23 Sept 2025, 15:46
Official
Dear Tshepo M,
Thank you for reaching out and sharing your concerns with us.
We appreciate the opportunity to address your complaint and provide a resolution that meets your needs.
We understand the frustration this situation may have caused, and we want to assure you of our commitment to delivering prompt and professional assistance at all times.
We acknowledge your concerns regarding the lack of progress on your matter, and we sincerely apologize for any inconvenience you may have experienced.
We are here to support you, and we will reach out to the third party as soon as we receive your further instructions as discussed.
If you would like to discuss this further or have any additional questions, please feel free to reach out to us directly.
Warm regards,
Alfred Vuso
Complaints Case Manager”