1 reviews | Active since Sept 2016
Rude Lawyers and no Service
I had an urgent matter and when a lawyer finally called me at 14:00pm. I was in a public place and asked her to phone me back in an hour. She said she was leaving the office in an hour and could phone me again in 2 days, even though my matter was marked urgent. She hadn't bothered going through my documents and wanted me to tell her the whole story, but I told her again that I was in a public place. She said she would hand the matter over to her supervisor who would phone me back. The supervisor didn't call, it was the clientele lawyer who was in a rush again. She was so rude and my URGENT matter has still not been attended to.
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Clientele Legal
Thank you for raising your concerns with us.
We confirm that we addressed the matter with you and were able to provide you advice and further guidance on way forward. We do apologize for the misunderstanding on the 31st October but we can assure that the advisor was concerned about the urgency of your matter. We have noted that you did have a valid reason for not being able to discuss the matter at the time because you were in a public area.
We thank you for taking the time to speak to you us and apologise for any inconvenience caused. Please contact us on *** or email: *** for any future queries and/or concerns.
Kameshan Moodley
Senior Legal Advisor (2IC)
Clientèle Legal
Thank you for raising your concerns with us.
We confirm that we addressed the matter with you and were able to provide you advice and further guidance on way forward. We do apologize for the misunderstanding on the 31st October but we can assure that the advisor was concerned about the urgency of your matter. We have noted that you did have a valid reason for not being able to discuss the matter at the time because you were in a public area.
We thank you for taking the time to speak to you us and apologise for any inconvenience caused. Please contact us on *** or email: *** for any future queries and/or concerns.
Kameshan Moodley
Senior Legal Advisor (2IC)
Clientèle Legal