RUDE AND ARROGANT CALL CENTRE AGENTS!

<p>On 25 June 2019 I called Clientele. I spoke to an extremely rude and arrogant woman called *****. She was talking over me so much at some point that she could not even hear me asking for her name. Then when she finally calmed down she gave me her name. When I asked for her surname she refused to give it to me then cut off the call under the pretence that she was transferring me to her supervisor. She claimed that she could only put me through to a supervisor as all the managers at Clientele were in a meeting, how convenient. After she put the phone down on my ear I called again and was put through to a man named *****e whom is the supposed Supervisor. He claimed that he would listen to the call, log a complaint on my behalf and that I would get a reference number via SMS. Which never happened. The service from Clientele has deteriorated to a appoint where customers are on Hellopeter daily but the company takes no action. This is the reason why your employees will continue with their ill-treatment towards clients because they know they will never be held accountable. All I can continue doing is advising family members, colleagues and friends to not even consider Clientele for any form of service or policy. In a few days they will respond to this post without having taken any action but will make it seem as if they have. This is the reference number I was given: ***</p>