Robot call harassment with cell number

Dear carel P,

Thank you for reaching out to us. We confirm that this matter was escalated to the Office of the Independent Arbitrator for a comprehensive review. The Arbitrator's office has already contacted you directly to confirm that a formal response will be issued to you in writing shortly. Please note that the Arbitration Department operates as a higher, independent authority commissioned by Clientèle Life. Their final determinations are strictly binding on our company, and we will be guided entirely by their upcoming response.  If you have any further questions regarding this matter, please reply directly to the email sent by the Independent Arbitrator.  We trust this is all you require, but please do not hesitate to contact us again if you need anything else.

Yours sincerely,

Clientele Legal