TL
Tumelo L
1 reviews | Active since Jan 2021
10 Dec 2024, 13:13
Refund
I have made peace with your bad service and canceled my policy .
WHY ARE YOU STIL TAKING MONEY FROM MY ACCOUNT.
please refund me all money debited after I had canceled your policy.
From bad service to ****gery haaikhona give back my money please 🙏
Helpful (0)
Replies (2)0
Replies (2)
Clientele Legal's replyOfficial
10 Dec 2024, 14:35Dear Tumelo L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's reply10 Dec 2024, 14:35
Official
Dear Tumelo L,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Clientele Legal
Clientele Legal's replyOfficial
11 Dec 2024, 09:33Dear Tumelo L,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested.
In the event that you are not satisfied with the outcome of the concerns raised, please do not hesitate to direct your complaint to the Complaints Arbitrator at ***. The Independent Arbitrator is an Independent Authority with the power to overturn or uphold the above initial findings.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely,
Clientele Legal
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested.
In the event that you are not satisfied with the outcome of the concerns raised, please do not hesitate to direct your complaint to the Complaints Arbitrator at ***. The Independent Arbitrator is an Independent Authority with the power to overturn or uphold the above initial findings.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely,
Clientele Legal
Clientele Legal's reply11 Dec 2024, 09:33
Official
Dear Tumelo L,
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested.
In the event that you are not satisfied with the outcome of the concerns raised, please do not hesitate to direct your complaint to the Complaints Arbitrator at ***. The Independent Arbitrator is an Independent Authority with the power to overturn or uphold the above initial findings.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely,
Clientele Legal
We confirm that we made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to apologize for the misunderstanding and any inconvenience you may have experienced. As per our telephonic discussion, we confirm that the policy has been cancelled as requested.
In the event that you are not satisfied with the outcome of the concerns raised, please do not hesitate to direct your complaint to the Complaints Arbitrator at ***. The Independent Arbitrator is an Independent Authority with the power to overturn or uphold the above initial findings.
We trust that you find the above in order, however please feel free to contact us again should you require any further assistance. Yours sincerely,
Clientele Legal